Seagate 7200.11 SNAFU
I’ve been a loyal Seagate user for the past 5 years or so.
One of the recent drives – 7200.11 Barracuda has been under heat on several IT media outlets for its high failure rate.
As a matter of fact, one of my 750GB drives had been RMA’ed with exactly the same symptom as described on various places online. The drive would run fine for a while and then suddenly developed weird data transfer problem and shortly after, refuses to even power on.
Seagate had just made an announcement (KB207931) acknowledging the problem with firmware and is now providing firmware fixes.
Owners of recent Seagate drives, please download the software to verify if your drive is on the affected firmware list. If so, email Seagate for firmware upgrade instructions before it’s too late.
For those with 7200.11 drives that just died, contact Seagate for free data recovery service.
Too bad my bad drive had already been RMA’ed a month ago :-/ no free data recovery service.